1. If you use an offer from Swiggy or Zomato, no coupon offers from Smoke House Deli can be redeemed.
2. Membership is non-transferable.
3. Member’s mobile number will be his/her/their unique identification number to access their membership.
4. Upon successful registration, members accept that the membership is governed by these terms & conditions and may be amended from time to time.
5. There is no membership fee for registration.
6. Some rewards are subject to change basis stock availability and will be replaced by rewards of either same or higher value.
7. To redeem your coupons, visit your nearest Smoke House Deli outlet. Scan the QR code on your table, login with your registered mobile number and redeem your available coupons.
8. Some offers can only be redeemed offline, please request the server for this and they will do the required.
9. The birthday offer is available only if you’ve shared your date of birth with us at least one month in advance. We regularly send profile completion forms so you can update your profile. Once your details are updated, the birthday offer will unlock and can be redeemed via QR code at any Smoke House Deli outlet.
10. The unlimited cocktails offer is valid only when a table of two guests is seated. If the table has more than two guests, the restaurant reserves the right to refuse the offer.
11. The validity of coupons accumulated in any calendar year will vary for each coupon.
12. Only one coupon can be redeemed in one order.
13. Milestone offers are limited to one redemption per month.
14. Coupons cannot be redeemed on discounted items or offers under offers and deals and package deals
15. Loyalty coupon offers are not applicable on cash payment mode.
16. Coupons are not valid on the purchase of tobacco or tobacco-related products.
17. Periodic updates on the number of ‘coupons accumulated’ and ‘coupons nearing expiry’ shall be sent to members on their mobile numbers through text messages.
18. The coupons, benefits and privileges are non-transferable and may only be used by the member.
19. Above rewards cannot be claimed or accrued on corporate reservations (already at special pricing).
20. The use of the privileges and associated benefits are deemed to be an acceptance of terms and conditions.
21. Management reserves the right to terminate the membership with all benefits forfeited without prior notice if the member:
    1. Breaches any membership terms and conditions
    2. Behaves in an unruly manner while on the premises
22. All terms and conditions are subject to change as per the discretion of management.
23. We strictly adhere to all laws and regulations regarding the sale and service of alcohol. Alcoholic beverages will not be served to individuals under the legal drinking age, as defined by the laws of the jurisdiction where the service is provided. All guests who wish to avail any loyalty offer (with alcohol as a benefit) may be required to present valid identification as proof of age. We reserve the right to refuse service to anyone who cannot provide satisfactory proof of legal drinking age.
24. In compliance with government regulations, all beverages, including alcoholic drinks, purchased, or served at our restaurant must be consumed within the premises. Guests are not permitted to take bottles or any other alcoholic beverages outside the restaurant.
25. Offers under Smoke House Deli Member’s Club will not be applicable on special occasions, such as Christmas, New Year’s Eve, or other designated dates. The final decision regarding the applicability of these offers will rest entirely with the respective outlet’s management.

SUPPORT

For any queries and support required related to your membership, issuance, redemption or availability of any of the above offers and rewards please contact us at membersclubshd@impresario.in